Hello! Let me welcome you to this course. Thank you so much for choosing it!

This course was created for people who want to write effective emails.

Some people think that it is not worth spending much time on emails. They are informal, written quickly, and no one minds if you make mistakes. Well, that's true for some emails. But what about an email where you want to make a good impression or be a bit more diplomatic than usual? It takes awareness and practice to write in a style that fits the context, and this course will give you the help you need to write better emails.

This course is part of the BUSINESS EMAILS series and deals with INQUIRIES.

Here is what it contains.

• SECTION 1 gives you some useful tips on how to write a powerful email.
• SECTION 2 looks into the different parts of the email and offers you key phrases for each part.
• SECTION 3 gives you an example of an inquiry email.
• SECTION 4 consists of two activities designed to build on the information in the previous sections.
• SECTION 5 contains the list of the key phrases in form of downloadable documents.